Privacy Policy

1. Introduction

1.1. This Privacy Policy (“Policy”) explains how Coomeet (the “Company,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use our video-chat application, Coomeet (the “Service”), and our website, https://omegle-alternatives.net/ (the “Website”).

  • Simplified language: Removed legalistic terms like “hereinafter referred to” for easier reading.
  • Combined Service and Website: Clarified that the policy covers both.
  • Removed Trademark Statement: This is usually unnecessary and clutters the policy.

1.2. We are committed to protecting your privacy. This Policy explains how we collect, use, store, disclose, and delete your personal data. “Personal data” means any information that identifies you or could be used to identify you, such as your name, email address, and usage information.

  • Clearer definition: Provided a more user-friendly definition of “personal data.”
  • Removed redundant language: Simplified phrasing for conciseness.

We may use your personal data to:

  • Identify you
  • Provide and improve the Service
  • Tell you about new services and promotions
  • Protect our legitimate interests and yours

For more details, please see Section 2.

  • Bulleted list: Improved readability.
  • Concise language: Streamlined the list of purposes.

1.3. This Policy applies only to the information we collect. It does not apply to third-party websites or services linked to from our Service or Website. We encourage you to review the privacy policies of those third parties.

  • Clarified scope: Emphasized that the policy doesn’t cover linked services.

1.4. We may update this Policy from time to time. We will notify you of any material changes by email and/or by posting a notice on our Website.

  • Focus on material changes: Clarified that notifications will be for significant changes.

2. Your Personal Data and How We Use It

This section explains:

  • What personal data we collect

  • How we collect it

  • Why we collect it

  • The legal basis for our collection

  • Improved structure: Made the organization of the section clearer.

2.1. Registration Data

  • What we collect: Your full name, photo (avatar), ID, username, email address, gender, date of birth, country, region, city of residence, and social network account data (if you choose to connect your social network account).

  • Why we collect it: To allow you to access and use the Service.

  • Legal basis: Your consent; the performance of our contract with you; and/or taking steps to enter into a contract with you.

  • Table format: Presented information in a clear and organized way.

  • Clarified social media data: Specified that connecting social media accounts is optional.

2.2. PC or Software Data

  • What we collect: Your IP address, cookie data, browser information, date/time of access, requested page URL, E-wallet ID, CSP name, date/time of SMS messages, and SMS content. If you purchase products or services, we may collect your name and partial credit card number or other payment information.
  • Why we collect it: To provide and improve the Service, process transactions, and ensure security.
  • Legal basis: Your consent; the performance of our contract with you; and/or taking steps to enter into a contract with you.

We use third-party billing services that are GDPR compliant and use industry-standard encryption to protect your payment information.

  • Combined information: Grouped related data points together.
  • Reassurance about payment security: Emphasized the use of secure payment processing.

2.3. Usage Data

  • What we collect: Data about how you use the Service, such as browser type, language preference, referring site, time of visit, search queries, approximate location, etc. This includes:

    • Analytics data: For statistics, business intelligence, and email campaigns.
    • Technical data: For technical, security, and fraud prevention purposes.

  • Why we collect it: To monitor and improve the Service, prevent fraud and security issues, and for other legitimate business purposes.

  • Legal basis: Our legitimate interests and the legitimate interests of third parties.

  • Clarified usage data categories: Provided more specific examples of the types of usage data collected.

2.4. Communication Data

  • What we collect: Information you provide when communicating with us or other users, including messages, requests, support tickets, emails, file attachments, audio and video files. In some cases, this may include your email address, username, avatar, IP address, full name, and photos of your ID or utility bills (for ID verification purposes). Our system may also randomly take screenshots of your video calls.

  • Why we collect it: To communicate with you, resolve disputes, prevent illegal or objectionable behavior, and improve the Service.

  • Legal basis: Our legitimate interests, including the proper administration of our Service and the prevention of illegal behavior.

  • Transparency about screenshots: Clearly stated that screenshots may be taken during video calls.

  • Specified purpose of ID verification: Explained why ID and other verification documents might be collected.

2.5. Notification Data

  • What we collect: Your email address, phone number, username, and full name if you subscribe to email or SMS notifications and/or newsletters.

  • Why we collect it: To send you notifications and newsletters.

  • Legal basis: Your consent. You can unsubscribe at any time.

  • Clear unsubscribe information: Provided instructions on how to opt out of notifications.

2.6. Legal Claims

We may process your personal data to establish, exercise, or defend legal claims. This may include using your information for legal compliance, litigation, security monitoring, and investigations.

  • Concise explanation: Simplified the language.

In addition to the purposes listed above, we may process your personal data to protect your vital interests or the vital interests of another person.

We do not verify the accuracy of the personal data you provide. Please provide accurate information and keep it updated. Please avoid providing us with unnecessary personal data.

  • Responsibility for accuracy: Emphasized the user’s responsibility for providing accurate information.

3. Information You Choose to Display Publicly

3.1. If you publicly post personal or sensitive information through our Service (e.g., in your profile, chats, or public interactions), it is considered public information, even if it would otherwise be considered private. By doing so, you lose any privacy rights you might have in that information.

3.2. Please remember that search engines may index public information you post on our Service. Others may also use or disclose that information without our knowledge or control. Think carefully before including private information in public areas of the Service.

  • Combined and clarified: Merged the two sections for conciseness and clarity.
  • Stronger warning: Emphasized the consequences of sharing private information publicly.

4. Sharing Your Personal Data

This section explains how we may share your personal data with others.

  • Improved heading: Made the purpose of the section clearer.

4.1. We will not sell, rent, exchange, or transfer your personal data to third parties without your consent, except as required by law.

  • Clear statement about selling data: Explicitly stated that user data is not sold.

4.2. We may share your personal data with third parties in the following circumstances:

  • With your consent.

  • To provide the Service. This includes sharing data with service providers who assist us with payment processing, data analysis, and other essential functions. We have agreements with these providers requiring them to protect your data.

  • For legal reasons. We may disclose your data to comply with applicable laws, regulations, legal processes, or governmental requests.

  • Reorganized information: Presented the circumstances for sharing data in a more logical order.

  • General statement about service providers: Provided a general statement about sharing data with service providers instead of listing them all here.

4.3. Our Service Providers

We use the following service providers, who may process your personal data:

  • Comewell Limited (UK): For payment processing.

  • Google LLC (USA, “Google Analytics”): For website analytics and usage data analysis. This may include your IP address.

  • Specific list of providers: Created a separate section to clearly list the service providers and their purpose.

4.4. We may also disclose your personal data to:

  • Our professional advisors (auditors, lawyers, accountants, consultants) for the purpose of obtaining professional advice or managing legal disputes and risks.

  • To protect your vital interests or the vital interests of another person.

  • As required by law or as part of a merger, acquisition, or sale of assets, with notice to users.

  • Combined disclosures: Grouped related disclosures together.

5. Links to Other Websites

Our Service may contain links to other websites. These websites are not under our control and are not subject to this Privacy Policy. We are not responsible for the privacy practices of these websites. Please review their privacy policies to understand how they collect, use, and share your information.

  • Clarified heading: Changed “Links from other Websites” to “Links to Other Websites” for accuracy.
  • Removed unnecessary statements: Removed statements about making “commercially reasonable efforts” to ensure compliance, as this is implied.

6. [This section was missing in the original. Consider adding a section about Children’s Privacy if applicable.]

7. Unlawful Activity

We may investigate and report any suspected unlawful activity to law enforcement or other relevant authorities. This may involve disclosing your information, including your profile, email address, usage history, IP address, and traffic information.

  • Concise language: Simplified the wording.

8. International Data Transfers

We primarily store your information within the European Economic Area (EEA). However, we may transfer your information to third-party service providers located outside the EEA, as described in Section 4. If these providers are not located in a country with adequate data protection laws, we will ensure that appropriate safeguards are in place, such as the standard data protection clauses adopted by the European Commission or the Privacy Shield Framework.

  • Clearer explanation: Provided a more straightforward explanation of international data transfers.

9. Data Retention and Deletion

9.1. We will retain your personal data only for as long as necessary for the purposes outlined in this Policy.

9.2. You can request to delete your account through our Service.

9.3. Data Retention Periods

  • If you delete your account:

    • Personally-identifiable analytics data: Removed after 30 days.
    • Public profile: Hidden after 30 days.
    • Communication data: Deleted after 5 years. Screenshots taken for security and abuse prevention are stored for 90 days.
    • Registration data, account data, ID data, trade data, and technical data: Deleted after 5 years.

  • Table format: Presented retention periods clearly.

  • Clarified screenshot retention: Specifically addressed the retention of screenshots.

9.4. In some cases, we may retain your data for longer periods as required by law or for legitimate business purposes, such as auditing or legal reasons.

9.5. We may also retain your data to comply with legal obligations or to protect your vital interests or the vital interests of another person.

  • Combined sections: Merged sections for conciseness.

10. Your Rights

You have the following rights regarding your personal data:

  • Right to access: You can request a copy of your personal data. 

  • Right to rectification: You can request that we correct any inaccurate or incomplete personal data.

  • Right to erasure (“right to be forgotten”): You can request that we delete your personal data. See Section 9 for our data retention and deletion policies.

  • Right to object to processing: You can object to our processing of your personal data under certain circumstances.

  • Right to restriction of processing: You can request that we restrict the processing of your personal data under certain circumstances.

  • Right to data portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to complain to a supervisory authority: You have the right to lodge a complaint with a data protection authority.

  • Right to withdraw consent: You can withdraw your consent to our processing of your personal data at any time.

  • Bulleted list: Improved readability.

  • Simplified explanations: Provided concise summaries of each right.

To exercise your rights, please contact our Customer Support. You can also request to delete your account through our Service.

We may request additional information to verify your identity before fulfilling your request.

  • Combined sections: Merged sections for conciseness.

11. Cookie Policy

11.1. What are cookies?

Cookies are small text files that websites store on your computer to improve your experience and enable certain features.

  • Simplified explanation: Made the definition easier to understand.

11.2. How we use cookies

We use cookies for the following purposes:

  • Account management: To manage the signup process and prevent abuse.

  • Authentication: To keep you logged in.

  • Form submissions: To remember your details for future correspondence.

  • Preferences: To remember your preferences for how the Service runs.

  • Affiliate program: To track referrals from our affiliate partners.

  • Bulleted list: Improved readability.

  • Clearer explanations: Provided more specific examples of cookie usage.

11.3. Third-party cookies

We use Google Analytics, which uses cookies to collect information about how you use our Service. This information is used to create reports and improve our Service.

  • Concise explanation: Simplified the description of Google Analytics cookies.

11.4. Managing cookies

You can block or delete cookies by adjusting your browser settings. However, this may disable some features of our Service.

  • Simplified instructions: Provided clear and concise instructions.

Key improvements:

  • Clarity and conciseness: Simplified language and sentence structure for easier reading.
  • Organization and structure: Improved the overall organization and flow of the policy.
  • User-friendliness: Presented information in a clear and accessible way, using bullet points and tables where appropriate.
  • Transparency: Provided more specific details about data collection and sharing practices.
  • Compliance: Ensured the policy addresses key data protection principles and user rights.